Client Information List

Information that USTechSupport may collect with your authorization.

  • Operating System Version
  • Operating System Environment Variables 1
  • Boot Configuration Profiles and Properties
  • NET Framework Version
  • Browser Version
  • Browser Helper Objects and Plug-ins Installed
  • CODEC Files and Properties
  • Services Running on Your Computer
  • Startup Commands Active on Your Computer
  • CPU Type and Properties
  • Network Adapter Type and Properties
  • Video Adapter Type and Properties
  • Mother Board Type and Properties
  • CD ROM Type and Properties
  • Disk Drive Type and Properties
  • Disk Drive Health Statistics (SMART Chip Data)
  • Physical Memory Size and Properties
  • Audio Adapter Type and Properties
  • Disk Partition Properties
  • Network Shares and Properties
  • Free Memory Space
  • Memory Cache Size
  • Number of Active OS Objects such as Threads, Mutexes, Semaphores, and Sections
  • Registry Quota Used
  • System Up Time
  • Current CPU Usage Level
  • CPU Peak Usage Level
  • TCP/IP and ICMP (Network) Message Error Counts
  • Computer Daily Usage Patterns
  • Windows Update Settings
  • DNS Servers Selected
  • Screen Settings for DPI, Task Bar Height, and Visual Effects Settings
  • Installed Programs
  • MAC Addresses of WiFi Access Points You Have Visited
  • Threat Definition Version Number
  • Open Network Ports
  • Fonts Installed
  • Operating System Crash Data
  • Scan Started Information
  • Scan Stopped Information
  • Scan Completed Information
  • Registry Key Changes Possibly Made by Malware
  • File Detections Possibly Made by Malware
  • Host File Changes
  • Requests to Purchase USTechSupport Software
  • Files Being Added to Malware White List
  • Previously Quarantined File Being Removed from Quarantine
  • Visit to a Site Known to Host Malware
  • Malware Detected on This Machine
  • USTechSupport Software Crash Log